App Connector · CRM & support
Zendesk
Support tickets triaged, answered, and updated for you.
Search, create, and update support tickets.
What you can do
A connector lets the assistant use an app or tool for you. Once connected, ask it to work with Zendesk.
Read tickets
Search tickets and read customer details.
Create and update
Open tickets, change status, and reassign.
Reply
Add comments to tickets after you approve the wording.
Things you can ask
Type these in chat once the connector is on.
What you need
Use your Zendesk site address and account email, plus a connection key created in Zendesk Admin.
Setup details
Turn on API token access in Zendesk Admin, create a token, and enter your subdomain, login email, and the token.
Plexon encrypts saved passwords and connection keys on your computer.
When a task uses an online app, that app receives the request. Its results may also be sent to the AI service handling your chat. You can turn the connector on for one workspace and leave it off for another.
More in CRM & support
Connectors stack: turn on several and the assistant moves work between them.
SalesforceFind sales opportunities, update customer records, and check which leads need a follow-up.
HubSpotManage contacts, companies, deals, and tickets.
GoHighLevelManage contacts, conversations, appointments, sales opportunities, and payments for one GoHighLevel sub-account.
TwentyManage companies, contacts, deals, notes, and tasks in your Twenty customer records.
IntercomSearch conversations and contacts.
MailchimpManage audiences, campaigns, and email automations.Connect Zendesk to Plexon
Install Plexon, open Apps, and follow the setup steps for Zendesk. Then describe what you want to do in chat.