App Connector · CRM & support
Zendesk
Support tickets triaged, answered, and updated for you.
Search, create, and update support tickets.
What you can do
Turn the connector on with your own account and the assistant works inside Zendesk.
Read tickets
Search tickets and read customer details.
Create and update
Open tickets, change status, and reassign.
Reply
Add comments to tickets after you approve the wording.
Things you can ask
Type these in chat once the connector is on.
How you sign in
Turn on API token access in Zendesk Admin, create a token, and enter your subdomain, login email, and the token.
Whatever the method, you do it once. Credentials are encrypted and stay on your machine; the Plexon server never sees them. Activation is per workspace, so the connector can be on for one project and off for another.
More in CRM & support
Connectors stack: turn on several and the assistant moves work between them.
Connect Zendesk to Plexon
Install Plexon, open the Apps view, and turn on Zendesk, then sign in once. From then on you just ask.