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App Connector · Messaging

WhatsApp

WhatsApp from your assistant: a business number or your own.

Message contacts from a business number via the official Cloud API, or from your own account by scanning a QR code once.

What you can do

Turn the connector on with your own account and the assistant works inside WhatsApp.

Your own number

Scan a QR once, then read and send messages and media, react, run polls, manage groups, and apply Business labels from your account.

Business messaging

Send text, template, and media messages from your WhatsApp Business number through the Meta Cloud API.

Message templates

Read and manage the templates approved for your business account.

Things you can ask

Type these in chat once the connector is on.

Send the order confirmation template to these three numbersFind the chat where Maria sent the invoice PDFReply to the last message from my supplier

How you sign in

Business numbers use a System User token from Meta Business settings. The WhatsApp tile needs no token: scan a QR code once with your phone, like WhatsApp Web.

Whatever the method, you do it once. Credentials are encrypted and stay on your machine; the Plexon server never sees them. Activation is per workspace, so the connector can be on for one project and off for another.

Two ways to connect

The app ships two WhatsApp tiles. WhatsApp Business API sends from a business number through the Meta Cloud API. WhatsApp links your own number with a one-time QR scan, and works with a personal or a WhatsApp Business app account.

Connect WhatsApp to Plexon

Install Plexon, open the Apps view, and turn on WhatsApp, then sign in once. From then on you just ask.