Skip to content
PLEXON AI
Theme
Download
Intercom logo

App Connector · CRM & support

Intercom

Search every customer conversation you have ever had.

Search conversations and contacts.

What you can do

A connector lets the assistant use an app or tool for you. Once connected, ask it to work with Intercom.

Search conversations

Find conversations by topic, customer, or phrasing.

Read the details

Pull full conversation and contact details into chat.

Things you can ask

Type these in chat once the connector is on.

Find conversations where customers asked about annual billingWhat did this contact write to us last month?List contacts who mentioned churn this week

What you need

Sign in with Intercom in your browser, or copy a connection key from your Intercom app settings. Only workspaces hosted in the US are supported.

Setup details

Sign in with Intercom in the browser, or paste an access token from your Intercom app settings. US-hosted workspaces only.

Plexon encrypts saved passwords and connection keys on your computer.

When a task uses an online app, that app receives the request. Its results may also be sent to the AI service handling your chat. You can turn the connector on for one workspace and leave it off for another.

Once Intercom is on

A connected app is a source. These are the parts of Plexon that draw on it.

  • AI Chat & Modes

    Turn one on with your own account and the assistant works inside that app.

  • Dynamic Workflows

    An inbound message or a poll on a connected app starts a run.

    A Tool step calls a connector directly, spending zero AI tokens.

  • Dashboards

    A widget's data can come from a connector tool call, refreshed on a timer.

  • Action Record & Tool Rules

    A call to a connected app is written down before it runs and again when it ends, with the app named on the row.

Connect Intercom to Plexon

Install Plexon, open Apps, and follow the setup steps for Intercom. Then describe what you want to do in chat.